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  • I'm new to hiring a pet sitter, where do I get started?
    Welcome! Thank you for taking the time to visit my website! Before proceeding, please review my requirements for service on this FAQ page. If everything looks good, you can send a booking request via email to - earthdogsoc@gmail.com and include the following info: Your pet's name, age, breed & sex Type of service requested (Daycare, Boarding or Drop-in Visit) Dates service is needed Your name & the best time to reach you Once I've received your information, I will contact you within 24 hours to set up a Meet & Greet. Thank you! For all other inquiries/questions, please email - earthdogsoc@gmail.com
  • What are your requirements?
    To be eligible for service, your pet(s) must be/have the following: -Up-to-date on vaccinations (Rabies, DHPP, Bordetella, etc.) -A fecal exam w/ negative results in the last 6 months -On a monthly flea prevention regiment -Spayed or neutered (if over 1-year-old) -Recently groomed to prevent excessive shedding or injury from long nails breaking, accidentally scratching others, etc. -Friendly & non-aggressive! Boarding/Daycare dogs must be comfortable in a pack environment. *Please note, the well-being and happiness of every pet that comes into my care is my number one priority, so it is imperative that my home environment is Safe, Sanitary and Stress-Free at all times. Therefore, I am unable to accept dogs that have a history of biting or attacking other dogs/people, have a communicable disease, parasites or any of the following symptoms/illnesses: diarrhea, fever, coughing (kennel cough), fleas, ticks, puppy warts, ringworm, giardia, mange, etc. *In the rare event that I deem your pet is no longer a good fit, or they don’t meet the above requirements, I reserve the right to modify or cancel bookings based on your dog’s condition and/or behavior. Thank you for understanding.
  • What happens during a Meet & Greet?
    A Meet & Greet is a 15-30 minute in-person meeting so we can discuss your pet's needs, go over any questions and make sure it's a good fit for everyone. The first Meet & Greet is always free (30 minutes). If everything goes well at our Meet & Greet appointment, I will accept your booking request. Once paid, your booking will be reserved and all will be set!
  • When & how should I pay for services?
    All payment is due in full at the time of booking. I accept Zelle, Venmo, Paypal and Cash. *Please note, my services are on a first come, first served basis. Space is limited and I do get booked 2-3 months in advance. Therefore, I am unable to hold a reservation for requests that have not been paid in full. Thank you for understanding.
  • What is your cancellation/refund policy?
    *For Boarding & Daycare service - a full refund is available if cancelled 72 hours (3 days) BEFORE service begins. *For Drop-in Visit service - a full refund is available if cancelled 24 hours (1 day) BEFORE service begins. *Any cancellations that occur within 72 hours for Boarding & Daycare service, or within 24 hours for Drop-in service will receive a 50% refund. *If you would like pick up your dog early, unfortunately, no refunds for services not used are available. Thank you for understanding.
  • What are your hours of operation?
    9:00am-9:00pm Daily
  • Will I get to see where my dog(s) will be staying?
    Yes! This usually happens on the first drop-off day. *I am happy to arrange a home visit during our Meet & Greet appointment only if I am not boarding any other dogs. If a home meeting is not possible, we can meet at a local park. *Please note - I can only accommodate a limit of 1-2 person(s) in my home to accompany your pet at your Meet & Greet appointment and do not allow use of my bathroom, so please plan ahead.
  • What should I bring/prepare for my dog's boarding or daycare stay?
    -A completed Vet Release Form (see "Forms" page) -Feeding instructions -Medication instructions (if needed) -A back-up emergency contact in case I’m unable to reach you (someone local & not traveling with you) -Collar w/ ID tags -Leash -Enough food for the entire stay + food bowl -Crate, only if they are crate-trained & comfortable being in a crate (optional) -Any other items to keep your pup comfy such as toys, blankets, snacks, etc. (optional) *Home-cooked meals are accepted as long as you have your dog's food already pre-cooked, portioned and ready to go in heat-safe containers or tupperware. I am unable to cook meals that need to be made from scratch using my own cookware - this is due to food allergies.
  • What is your drop-off/pick-up procedure?
    My normal hours of operation are from 9:00am-9:00pm. Please narrow your desired drop-off/pick-up time to a 1-hour window and try to arrive on time, so it does not interfere with another scheduled booking or appointment. A quick text letting me know you are on your way is very much appreciated! I will meet you in the parking lot when you arrive. *Please avoid walking up to my home without notice or knocking on the door, as this may startle and upset other dogs in my care. Thank you for understanding.
  • What if I'm late picking up or I want to pick up earlier than expected?
    I understand things happen and will do my best to accommodate last minute changes. If you need me to keep your dog extra time that exceeds the time frame you booked, it will either roll over to my daycare or overnight boarding rates, depending on how much time you need. If you would like to pick up earlier than scheduled, there is no extra charge. If you are seeking a refund for an early pick up, please refer to my cancellation policy.
  • What makes you a "holistic" pet care provider?
    There are plenty of great pet sitters out there, but what sets me apart from others is that I try my best to live a holistic and eco-conscious lifestyle. I don't use harsh chemicals in my home - all my cleaning products are pet safe & eco-friendly. I use certified compostable poop bags, hypoallergenic detergent when washing dog beds & blankets, and I give all my guests filtered water. I also strive to make my home environment calming, dog-friendly and limit the number of guests to no more than 2-3 at a time. We will go on walks, go to the park, play, watch movies, relax, and just enjoy life! Thank you for your interest in my services. Please feel free to contact me if you have any questions!
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